Privacy Policy
Last updated: 24 June 2025
Tapps Garden Centre (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal
data. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or
make a purchase from our website: https://tappsgardencentre.com.
1. Who We Are
Tapps Garden Centre
Homeland, Wallington Road
Baldock, SG7 6RS
Hertfordshire, United Kingdom
2. Information We Collect
We collect the following personal data when you interact with our website:- Full name- Email address- Phone number- Shipping and billing addresses- Payment information
We do not collect any sensitive personal data (e.g., health or ID numbers).
3. How We Collect Your Data
We collect personal data in the following ways:- Through website forms- During the checkout process
– Through newsletter sign-ups- Via cookies and similar tracking technologies
4. Why We Collect Your Data
We use your personal information to:- Fulfill and deliver your orders- Process payments- Send order confirmations and updates- Provide customer service and support- Send newsletters and promotional offers- Analyse website performance and improve user experience
5. Third-Party Services
We use trusted third-party tools and platforms, which may process your personal data:
Payments & E-commerce:- PayPal- Stripe- WooCommerce
Marketing & Communication:- MailPoet
Analytics & Tracking:- Google Analytics- WooCommerce Analytics- Jetpack
– Google Site Kit
6. Cookies & Tracking
We use cookies and similar technologies to:- Track shopping cart activity- Monitor site performance- Personalize user experience- Conduct analytics
Third parties such as Google may place cookies on your device for analytics and advertising purposes.
You can manage your cookie preferences via your browser settings.
7. Marketing Communications
We may send you marketing emails and newsletters. You can opt out at any time using the “unsubscribe” link
in any message or by contacting us directly.
8. Sharing Your Data
We may share your information with trusted third parties only when necessary to:- Deliver your purchases (e.g., courier and delivery services)
We do not sell or rent your personal information to any third parties.
9. Data Retention
We retain your personal data for up to 1 year to:- Support email marketing- Ensure customer service continuity
You may request deletion of your personal data at any time by contacting us.
10. Your Rights
As a UK resident, you have the right to:- Access your personal data- Correct inaccuracies- Request deletion of your data- Object to certain processing (e.g., direct marketing)
To exercise any of these rights, please contact us using the details below.
11. How We Protect Your Data
We take your privacy seriously and use:- SSL encryption on our website- Secure payment gateways (e.g., PayPal)- Password-protected admin access- Internal access restrictions for staff
12. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 (or 16 in certain regions).
If we become aware that such data has been collected, we will delete it immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at
the top of this page.
Contact Us
For any privacy-related questions or data requests, please contact:
Email: graham.tapp@tappsgardencentre.or or admin@tappsgardencentre.org
Address: Homeland, Wallington Road, Baldock, SG7 6RS, Hertfordshire, UK